Standort: Wien

What you will do

• Responsible for timely, cost-effective movement of the customer's air export shipments.
• Responsible for achieving high accuracy through our TMS to ensure high productivity and operational excellence
• Main point of contact for coordination between customer's shipment exports, customs brokers, and shipping carriers

• Prepare, handle and process documentation- including house and master air waybills, commercial documents, and customs/regulatory documents
• Take booking requests, ensure bookings are made at current and accurate rates, consolidate and route shipments based on local office procedures.
• Communicate with carriers, origin and destination locations regarding shipment status, special handling and delivery processes;
• Contribute to maintain strong relationships with suppliers (airlines, Carriers, trucking companies, and others)
• Interact with our customers in arranging their international shipments, meeting customer service standards/ satisfaction

What you bring

Skills and Experience

• 1 year of experience in the air freight forwarding operations
• Excellent customer service skills
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Fluent in German and English